Job Description

Senior Quality Assurance Analyst (Hybrid – Miami/Dallas)

Summary:

The Senior QA Analyst is responsible for ensuring the quality and integrity of systems and technologies deployed in ETP’s production environment. This role covers all aspects of quality assurance, including planning, documenting, executing, and validating tests (manual and automated), ensuring alignment with business requirements and objectives.

Key Responsibilities:

Lead testing efforts for large-scale platforms (e.g., SAP, JDA).

Oversee the design and execution of automated and manual testing processes.

Coordinate testing activities with internal teams and third-party QA vendors (onshore/offshore).

Execute quality and testing audits across IT functions to ensure consistent adherence to standards.

Track, report, and analyze QA metrics (defects, test results, statuses).

Define test strategies, plans, scripts, and data requirements.

Assist in tool implementation and maintenance (e.g., HP ALM, CI/CD, DevOps).

Stay current with QA best practices and tools; recommend process improvements.

Provide coaching and development to QA Analysts and Senior Analysts.

Deliver QA training programs and contribute to knowledge sharing.

Support integration and regression testing cycles and coordinate defect resolution.

Act as a subject matter expert in QA practices, company technologies, and business workflows.

Required Qualifications:

Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field (or equivalent experience).

2+ years as a QA Analyst or Business Analyst.

Hands-on experience with large-scale platforms (SAP, JDA).

Strong knowledge of automated testing tools and QA processes.

Experience working with offshore QA teams and 3rd-party vendors.

Familiarity with programming languages (e.g., ABAP, Java, Python, C#) and deployment tools (e.g., Turnover, QGM).

Strong communication, time management, analytical, and problem-solving skills.

Ability to work collaboratively in a team and in Agile environments.

Preferred Qualifications:

Master's degree.

SAFe Agile certification.

Experience leading business engagement during testing cycles.

Proficiency in DevOps and CI/CD methodologies.

Experience with regression and performance testing for scheduled software releases.

Proven ability to improve QA practices and mentor QA staff.

Familiarity with HP ALM or similar tools for tracking QA metrics.

Agile Values:

Openness: Transparent communication on work and challenges.

Commitment: Ownership of team goals.

Respect: Trust in team members’ capabilities.

Courage: Address challenges with integrity.

Focus: Dedication to sprint objectives and team success.

Benefits of Joining Us

Become part of an inclusive and dynamic global environment that encourages innovation and rewards success. We offer continuous professional development opportunities and a supportive workplace culture.

Application Process

Interested in taking your career to the next level? Follow these steps:

1. Please apply here!

2. Register in and have your last first interview.

We are excited to learn more about your journey and welcome your unique expertise to our team! Apply now to become a part of [Company Name]'s continued success.

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