Landscape Maintenance Division Field Manager Job at Heritage and Company, Inc. MBE, Holly, MI

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  • Heritage and Company, Inc. MBE
  • Holly, MI

Job Description

Job Title: Landscape Maintenance Field Manager

Department: Maintenance Division Operations

Reports To: Maintenance Division General Manager

Employment Type: Full-Time, Exempt

Join Our Team as a Landscape Maintenance Field Manager!

Are you a hands-on leader with a passion for landscaping, crew development, and high-quality service? We are seeking a Landscape Maintenance Field Manager to take charge of daily field operations, crew oversight, and client satisfaction within our growing maintenance division.

This role is ideal for a proactive problem solver who thrives in the field and knows how to keep teams moving, equipment running, and clients happy.

What You'll Do

Crew Leadership & Scheduling

- Assign daily tasks to LMA Maintenance direct reports

- Ensure all crews depart the yard efficiently each morning

- Review the current day’s schedule and assist with real-time adjustments

- Attend Morning Coordinator (MC) Handoffs to align on crew and client needs

- Monitor performance through LMN or equivalent software

Quality Control & Job Launch

- Lead Enhancement Crew Site Kickoffs with clear job expectations and safety guidance

- Conduct regular site audits for quality, safety, and contract compliance

- Implement coaching and corrections when standards are not met

Client Communication

- Serve as the in-field contact for assigned maintenance clients

- Conduct client walkthroughs and address service concerns professionally

- Identify enhancement opportunities in collaboration with sales and account managers

Training & Development

- Assign and track Greenius Training for all crew members

- Provide hands-on training in the field on horticulture, safety, and equipment

- Support onboarding and skill development for new hires

Field Operations Support

- Oversee tool and equipment readiness; report maintenance issues

- Manage materials, inventory, and site preparation needs

- Communicate daily updates to management on crew progress and challenges

Reporting & Documentation

- Maintain accurate records of site visits, crew performance, incidents, and client feedback

- Submit reports, photos, and documentation in line with company protocol

Winter Snow Removal Management

- Serve as Night Shift Snow Manager during winter operations

- Work closely with the Day Snow Manager to ensure 24/7 snow and ice management coverage

- Supervise and coordinate 5–10 specific Route Snow Captains during night operations

- Manage execution, timing, equipment readiness, and safety during night shifts

- Report snow event progress, route performance, and any emergencies to senior leadership

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Working Conditions

- Outdoor, all-weather environment

- Physically active: walking, lifting, equipment use (up to 50 lbs)

- Early morning starts and seasonal overtime as needed, including night shifts in winter

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Why Join Us?

We are a company that values hard work, leadership, and growth. This role offers the opportunity to make a real impact in a fast-paced and supportive team environment, with room to grow as our maintenance division continues to expand.

Apply today and help lead the crews that keep our landscapes thriving!

Requirements

- 3+ years of supervisory experience in landscape maintenance or related industry

- Strong horticulture and turf care knowledge

- Excellent communication, leadership, and problem-solving skills

- Familiarity with LMN or equivalent time/job tracking systems

- Bilingual (English/Spanish) preferred

- Valid driver’s license and clean driving record

Benefits

Benefits:

- 100% Employer-Paid Group Health Care Coverage for Employee Only

- Dependent coverage available at employee’s expense

- Vehicle Reimbursement: $450/month

- 72 Hours Accrued Sick/Personal Time

- Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day

- Eligible for Company Profit Sharing

Job Tags

Holiday work, Full time, Contract work, Christmas work, Seasonal work, New year, Outdoor, Gangs, Night shift, Day shift, Early shift,

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